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Detailed Description of Good and / or Services
Prestige Awards (Pty) Ltd is a business in the achievement and recognition industry that markets awards, badges and related products and services
Delivery policy
Subject to availability and receipt of payment, orders will be processed within 5-10 working days and delivery confirmed by SMS or e-mail.
Return and Refunds Policy
The provision of goods and services by Prestige Awards (Pty) Ltd is subject to availability. In cases of unavailability, Prestige Awards (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
Customer Privacy Policy
Prestige Awards (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf
Payment Options Accepted
Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the Prestige Awards (Pty) Ltd bank accounts, the details of which are provided.
Credit Card Acquiring and Security
Credit card transactions will be acquired for Prestige Awards (Pty) Ltd by Virtual Card Service (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.
Customer Details Separate from Card Details
Customer details will be stored by Prestige Awards (Pty) Ltd separately from card details which are entered by the client on ShopDirect’s secure site. For more detail on ShopDirect refer to www.shopdirect.co.za .
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Responsibility
Prestige Awards (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Prestige Awards (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 427 York Avenue, Ferndale, Randburg.
Variation
Prestige Awards (Pty) Ltd may, at its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by private company based in South Africa trading as Prestige Awards (Pty) Ltd and with registration number 1983/08325/07 represented by L W Caw and R G Caw (Directors)
Prestige Awards (Pty) Ltd contact details
Showroom: 427 York Avenue, Ferndale, Randburg, Gauteng (GPS Coordinates: S26 04.757 E27 59.733); Telephonic Support: +27 11 781 0833; Email Support: sales@prestigeawards.co.za
E&OE
Errors and Omissions Excepted.
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